Effective Date: September 1, 2025
AavishkArt (Aavishkart Private Limited) values your trust. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website www.aavishkart.com (“Website”) and related services. By using our Website, you agree to the practices described in this Policy.
1. Information We Collect
- Personal Information: Name, email, phone number, billing/shipping address, and payment details.
- Sensitive Personal Data: Our payment partners collect financial details such as credit/debit card numbers, UPI, or bank account details.
- Technical Data: IP address, browser type, device identifiers, cookies, browsing behavior.
- Communications: Reviews, feedback, inquiries, and correspondence with our customer support.
- Children: We do not knowingly collect information from individuals under 18 years of age.
2. Purpose Of Collection
- To process and fulfill your orders.
- To communicate order status, account updates, and support queries.
- To provide customer support and resolve issues.
- To detect, prevent, and investigate fraud or security incidents.
- To improve our Website, products, and user experience.
- To send promotional offers and marketing communications (only with your explicit consent).
3. Sharing & Disclosure Of Information
- Service Providers: Payment gateways, shipping/courier partners, IT and security providers.
- Legal Authorities: Where required by law, regulation, or government order.
- Affiliates / Successors: In case of merger, acquisition, or corporate restructuring.
We do not sell or rent your personal information to third parties.
4. Data Retention
We retain personal data only as long as necessary to fulfill the purpose for which it was collected, meet legal/regulatory requirements, or resolve disputes. Once no longer required, your data will be securely deleted or anonymized.
5. Security Of Information
We follow industry-standard security practices, including encryption and restricted access, to protect your data. Despite these measures, no method of online transmission is fully secure. We disclaim liability for breaches caused by cyberattacks, third-party misuse, or events beyond our reasonable control.
6. Cookies & Tracking Technologies
Our Website uses cookies to enhance browsing, personalize recommendations, and analyze traffic. You may disable cookies in your browser settings, though some features may not function properly.
7. Your Rights
- Access the personal data we hold about you.
- Request corrections if your data is inaccurate.
- Withdraw consent for marketing communications.
- Request deletion of your personal data, subject to legal/regulatory obligations.
To exercise these rights, contact our Grievance Officer (details below).
8. International Users
If you access our services from outside India, your data may be transferred and stored in India. By using our Website, you consent to such transfer.
9. Children’s Privacy
Our services are not directed at minors under 18. If we become aware that we have collected data from a minor, we will delete it promptly.
10. Changes To This Policy
We may update this Policy periodically. Updates will be posted on this page with the revised “Last Updated” date. Continued use of our Website indicates acceptance of changes.
11. Grievance Officer / Contact Information
As per the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the designated Grievance Officer is:
Name: Subodh Kumar Jaiswal
Email: grievance@aavishkart.com
Phone: +91-9326344403