Effective Date: September 1st, 2025
AavishkArt (Aavishkart Private Limited) values your trust. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website www.aavishkart.com (“Website”) and related services. By using our Website, you agree to the practices described in this Policy.
1. Information We Collect
- Personal Information: Name, email, phone number, billing/shipping address, and payment details.
- Technical Data: IP address, browser type, device identifiers, cookies, browsing behavior.
- Communications: Reviews, feedback, inquiries, and correspondence with our customer support.
- Children: We do not knowingly collect information from individuals under 18 years of age.
2. Purpose of Collection
We collect your information for the following purposes:
- To send promotional offers and marketing communications (only with your explicit consent).
- To process and fulfill your orders.
- To communicate order status, account updates, and support queries.
- To provide customer support and resolve issues.
- To detect, prevent, and investigate fraud or security incidents.
- To improve our Website, products, and user experience.
3. Sharing & Disclosure of Information
We may share your information with:
- Service Providers: Payment gateways, shipping/courier partners, IT and security providers.
- Legal Authorities: Where required by law, regulation, or government order.
- Affiliates/Successors: In case of merger, acquisition, or corporate restructuring.
We do not sell or rent your personal information to third parties.
4. Data Retention
Once no longer required, your data will be securely deleted or anonymized. We retain personal data only as long as necessary to:
- Fulfill the purpose for which it was collected,
- Meet legal/regulatory requirements, or
- Resolve disputes.
5. How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
6. Security of Information
We disclaim liability for breaches caused by cyberattacks, third-party misuse, or events beyond our reasonable control. We follow industry-standard security practices, including encryption and restricted access, to protect your data. Despite these measures, no method of online transmission is fully secure.
7. Cookies & Tracking Technologies
You may disable cookies in your browser settings, though some features may not function properly. Our Website uses cookies to enhance browsing, personalize recommendations, and analyze traffic.
8. Your Rights
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. As a user, you may:
- Access the personal data we hold about you.
- Request corrections if your data is inaccurate.
- Withdraw consent for marketing communications.
- Request deletion of your personal data, subject to legal/regulatory obligations.
To exercise these rights, contact our Grievance Officer (details at the bottom of this page).
9. International Users
If you access our services from outside India, your data may be transferred and stored in India. By using our Website, you consent to such transfer.
10. Children’s Privacy
Our services are not directed at minors under 18. If we become aware that we have collected data from a minor, we will delete it promptly.
11. Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
12. Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
13. Where your data is sent
Visitor comments may be checked through an automated spam detection service.
14. Changes to this Policy
We may update this Policy periodically. Updates will be posted on this page with the revised “Last Updated” date. Continued use of our Website indicates acceptance of changes.
15. Grievance Officer / Contact Information
As per the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the designated Grievance Officer is:
- Name: Subodh Jaiswal
- Email: grievance@aavishkart.com
- Phone: +91-9326344403